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Yonaiker
Logistics and Customer Service Specialist with 5+ years of experience
Contacto
Competencias
Performed accounts receivable analysis and financial report preparation in the finance department.
Handled phone and chat communications to assist customers, providers, and patients.
Scheduled medical appointments and managed related logistics for healthcare clients.
Collected payments and ensured accurate financial transactions with customers.
Utilized Zeus Contabilidad, POS, and inventory management software for operational needs.
Educacion
Idiomas
Resumen
Dedicated logistics and customer service specialist with extensive experience supporting financial, healthcare, and hospitality operations.
Logros Clave
- Managed accounts receivable processes and prepared financial reports at SESPEM
- Scheduled and coordinated appointments, facilitating patient interactions at Atlantic Quantum
- Provided comprehensive customer support and issue resolution for food orders and provider payments at TaskUs
Experiencia
Logistics coordinator
Work on the financial department as Account receivable analyst, Make phone calls to customers to enable payments, Prepare and analyze reports, Collect money
Trusted advisor
Received and make phone calls for appointments, referrals, meds, general inquiries and others, Schedule appointments for general doctor and specialists, Customer services, Help patient with general information about the benefits of the insurance, Manage the ECW portal
Teammate
Received phone calls to place food orders, Help customers with their queries about the food orders, Assist providers about their queries about their payments, Help providers to submit correctly their invoices, Received chats from Providers and Clients to assist with their questions, Assist clients...