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Yosuel
Senior Facility Manager at 850 LeJeune Towers
Contacto
Competencias
Expertise in managing daily facility operations, ensuring safety, efficiency, and compliance.
Skilled in supervising teams, fostering collaboration, and maintaining high service standards.
Dedicated to creating positive guest experiences through proactive service and staff training.
Proficient in streamlining processes to improve operational efficiency and resource utilization.
Resumen
Dynamic Facility Manager with over 7 years of experience in overseeing operations, enhancing efficiency, and delivering exceptional customer service in high-end environments. Adept at team leadership, safety compliance, and process improvement.
Logros Clave
- Optimized workflow processes to improve operational efficiency at 850 LeJeune Towers.
- Supervised and coordinated daily garage operations, ensuring safety and compliance standards.
- Led customer service initiatives, enhancing guest satisfaction at luxury hotel properties.
- Collaborated in policy implementation, maintaining accurate facility records and compliance.
Experiencia
SENIOR FACILITY MANAGER
Planning and coordinating daily operations of the garage.. Implementing and optimizing workflow processes to enhance efficiency.. Ensuring compliance with safety regulations and industry standards.. Budgeting and financial planning.. Monitoring expenses and revenue to ensure financial targets are met.. Implementing cost-saving measures without compromising service quality.. Establishing and communicating emergency protocols.. Ensuring the availability of necessary resources for handling unexpected situations.. Hiring, training, and supervising garage personnel.. Conducting performance evaluations and providing feedback.. Addressing personnel issues and conflicts.. Monitoring and maintaining inventory levels of parts and supplies.. Overseeing the maintenance and repair of garage equipment.. Coordinating regular inspections and servicing of tools and machinery.. Identifying and recommending the purchase of new equipment when necessary.. Identifying opportunities for business growth and expansion.. Developing and implementing marketing strategies to attract new customers.. Building partnerships with suppliers and other relevant stakeholders.
ASSISTANT FACILITY MANAGER
Assist in planning, directing, and coordinating the operations of the facility.. Collaborate with the Facility Manager in implementing policies and procedures.. Maintain accurate records of facility activities, maintenance, and expenditures.. Generate reports for management on facility performance and issues.. Supervise facility staff, including custodial and maintenance teams.. Provide leadership, training, and performance feedback.. Identify opportunities for process improvement and cost savings.. Implement best practices to enhance overall facility efficiency.
OVERNIGHT VALET MANAGER
Greet guests and employees in a smiling and welcoming manner.. Created initiatives to ensure excellent customer service for all patrons arriving at hotel.. Supervised 10+ employees.. Controlled expenses for the department.. Perform all other duties as assigned by Client.
VALET ASSISTANT MANAGER
Greet guests and employees in a smiling and welcoming manner.. Anticipate guest requirements and demonstrate a genuine desire to meet and exceed them.. Parked vehicles in selected areas efficiently and safely.. Offered guests directions, travel information, and other information.