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Inbound Call Centre
Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Windows.
Demonstrated experience with PowerPoint.
Demonstrated experience with Written communication.
Professional profile
Answered customer calls professionally.. Resolved customer enquiries and complaints.. Researched information.. Escalated priority issues.. Provided product and service support.
Allocated masters.. Recorded comments and enquiries.. Captured information accurately.
Data logging and analysis.. Maintained accurate records.
Handled SAP job requests.. Prepared quotations.. Processed proof of payment.. Booked stock and coordinated technicians.. Processed PAN numbers and installation codes.
Completed one year of community work while studying Health Promotion.. Conducted health promotion and community awareness activities.. Engaged with community members and supported health education initiatives.. Worked with community stakeholders to promote wellbeing.