Yulieth avatar

Yulieth - Patient Coordinator with customer service and coordination expertise

Cartagena, Bolívar, Colombiaen
Guided clients through pre-operation and post-operation processes at luxury clinics.
Collaborated with team to plan and adapt patient care strategies for smooth experiences.
Publicado en CazVid

Resumen

Experienced healthcare and education professional with strengths in coordination, customer service, and communication in bilingual settings.

Logros Clave

Habilidades

Customer ServiceAdvanced

Provided attentive assistance to clients during pre and post-operative phases.

CoordinationAdvanced

Organized schedules and facilitated communication between healthcare staff and patients.

Verbal CommunicationIntermediate

Explained processes and instructions clearly to clients and team members.

Task ManagementIntermediate

Coordinated multiple appointments and activities to ensure seamless patient flow.

Idiomas

Spanish(Fluent)English(Fluent)

Experiencia

Patient Coordinator

Premium Care Plastic Surgery

04/2022 - 08/2023

Guided clients throughout their pre-operation process, assisting them with all their needs., Working with clients directly to ensure a successful recovery after in our luxury suites post-operation., Worked together with co-workers to plan and adjust plans for patients in a smooth, customer friendly manner., Scheduling meetings, coordinating between doctors and patients to ensure a smooth pre and post-operative process.

English Tutor

Smart Kids

2021

Reinforcement classes to kids between 6 and 12 years old, Support the academic process by using different strategies., Teaching English as a second language, Test preparations of the different subjects

Childcare Provider

Providing childcare services for children aged 0 to 10 years., Ensure kids are bathed, fed, and in bed at the agreed time., Clean and organize the house, minimizing parent’s clean up times., Take kids to parks and playgrounds during daytime hours., Help with homework and tutoring accordingly.

Educacion

GABRIEL GARCIA MARQUEZ

High School Diploma

Completed 2012

CENTRO CULTURAL COLOMBO AMERICANO

English as a Foreign Language

CORPORACION UNIVERSITARIA ELYON YIREH

Tourism and Hospitality Management

Este es mi perfil