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Zabdi
Medical Interpreter at AMN Healthcare
Contacto
Competencias
Fluent in English and Spanish, skilled in bridging language barriers in healthcare, customer service, and education.
Proficient in medical, legal, and technical interpretation, ensuring accurate and empathetic communication.
Experienced in handling client inquiries, follow-ups, and quality assurance in diverse service environments.
Taught English across different age groups, designing engaging activities to enhance language skills.
Educacion
Idiomas
Resumen
Dedicated bilingual professional specializing in medical interpretation, customer support, and language education. Skilled at bridging communication gaps and ensuring clarity in high-stakes environments.
Logros Clave
- Facilitated accurate communication between English and Spanish speakers in medical settings, ensuring emotional support and understanding.
- Streamlined interpretation processes, improving patient-provider communication efficiency.
- Maintained high standards of confidentiality and professionalism in sensitive medical environments.
- Supported healthcare teams with precise medical terminology interpretation, enhancing patient care quality.
Experiencia
Medical Interpreter
Video and audio call communication channel between English and Spanish speaker., Medical terminology., Emotional acknowledgement through interpretation.
Interpreter and customer service representative
Reporting new claims and following up on them with customers., Communication channel between client and representative with a language barrier., Call audit to ensure the quality of customer service., Preparation of sheets and documents for the control and presentation of information., Home and auto insurance trainer., Elaboration of new processes to improve productiveness and document review Flow., Elaboration of agents work weekly Schedule., Elaboration of new material to improve the learning of insurance understanding and terminology., Appointment setting.
Bilingual computer teacher
In charge of the subject: Information and Communication Technologies., Software maintenance., Administrative work: in charge of personnel, reports, presentations, preparation of formats, solution of basic technical problems and advice on the use of the school platform.
Interpreter L3
Communication channel between client and representative with a language barrier, the calls were related to:, 911, Goverment programs, Medical terminology., Auto insurance.
Interpreter and customer service representative
Sales and membership renovations., Set visits between sales agent and customer., Communication channel between client and representative with a language barrier.
English teacher
Teaching the English language to children and young people through exercises, dynamics and practices.
English teacher
Teaching the English language to young people and adults through exercises, dynamics and practices.