Zaire - Customer Service and Travel Management Professional with versatile skills

Bogotá, Bogota D.C., Colombiaen

Managed travel operations effectively, coordinating customer needs with service delivery.

Demonstrated analytical skills through data visualization and regression modeling tasks.

Publicado en CazVid

Resumen

Experienced in managing customer relations and travel services, with strong analytical and problem-solving skills. Adept at data visualization and modeling to support decision-making.

Logros Clave

Progressed from customer service roles to managerial responsibilities in the travel industry.

Habilidades

Data VisualizationIntermediate

Applied visualization techniques to interpret and present complex data insights.

Research SkillsIntermediate

Conducted research to support decision-making and enhance customer solutions.

Modeling (Linear and Logistic Regressions)Beginner

Utilized regression techniques to analyze data patterns and forecast outcomes.

Problem SolvingAdvanced

Addressed and resolved customer and operational issues efficiently.

Idiomas

English(C1)Spanish

Experiencia

Customer Service Agent

Teleperformance

Nov 2019 - Jan 2020

Travel Agent Manager and Assistant

Sutherland

Nov 2023 - Oct 2024

Educacion

Districtal University

Licenciature

Completed today

Cafam school

Bachelors degree

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