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Zakhele

Facilitator with 10+ years of team development & training expertise

Video resume

Facilitator with 10+ years of team development & training expertise
Describe an experience where you worked as part of a team to complete a task. How did you contribute to the team's success?

Contacto

Johannesburg, Gauteng, South Africa
Disponible en CazVid
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Competencias

Project ManagementAdvanced

Applied to coordinate training programs, team goals, and event planning at Afrikatikkun.

Effective CommunicationAdvanced

Utilized in coaching, team facilitation, and telemarketing activities to engage and inform stakeholders.

Digital MarketingIntermediate

Used online channels and social media for outreach and promoting products or services.

Team FacilitationAdvanced

Facilitated team communication, conducted assessments, and managed group events to meet training goals.

Market Research & OutreachIntermediate

Engaged in outbound calls, surveys, and cold outreach to generate leads and promote services.

Educacion

Higher Certificate ODETDP NQFF 5
Impact skills solution
Completed 2023
National Certificate: Contact Centre NQF Level 2
Training Force
Completed 2023
Higher Certificate in Business Analyst NQF 6
SpecCon Holdings
Completed 2024
Higher Certificate in System support NQF 5
SpecCon Holdings

Idiomas

EnglishIntermediate
SesothoBasic
XhosaBasic
IsizuluAdvanced
SetswanaBasic

Resumen

Dedicated professional with extensive experience in training facilitation, team development, project coordination, and digital marketing. Proven ability to lead team goals, enhance skills development, and manage outreach initiatives to support organizational growth.

Logros Clave

  • Led team goals and assessment development at Afrikatikkun, enhancing training outcomes.
  • Designed and conducted role-play and practical assessments to develop candidate skills.
  • Managed diverse responsibilities including performance coaching, talent management, and digital marketing outreach.

Experiencia

Facilitator/ Co-Ordinator

Afrikatikkun
2022 - PRESENT

Coaching performance and Goal setting, Candidates' skills Development planning and technical management, Team goals and Practical Assessment development, Review training, Promote diversity, Correspondence and Conducting Role-play, Line management, Comprehensive planning and Talent...

Outbound Contact centre agent

The Skill Hub
2021 - 2022

Habilidades

Project ManagementEffective CommunicationDigital MarketingTeam FacilitationMarket Research & Outreach
Publicado en CazVid - 17 may 2026
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