Zeeshaan - Courier

Demonstrated experience with Customer Engagement.

Demonstrated experience with Problem Solving.

Demonstrated experience with Negotiation.

Demonstrated experience with Upselling.

Demonstrated experience with Team Leadership.

Ensuring the safe, accurate, and timely delivery of a high volume of consignments to a diverse range of residential and commercial locations.. Utilising advanced logistics technology and routing software to plan efficient sequences, ensuring all daily delivery targets are met under pressure.. Acting as a professional brand ambassador at the point of delivery, maintaining the highest standards of customer service and positive interaction.. Managing time effectively to handle a fast-paced workload while ensuring the security and integrity of all packages and digital records.. Conducting essential vehicle safety inspections and adhering to strict health and safety protocols to maintain operational excellence.. Applying problem-solving skills to navigate delivery challenges and ensure a seamless experience for every customer.

Meet and greet customers with a presentable and professional attitude. Customers primary point of contact in assisting them in the process of purchasing a vehicle. Conducting price changes and site checks to ensure vehicles are correctly advertised. Qualify customers effectively as per vehicle viewings. Demonstrating strong vehicle and product knowledge. Managing a large database of customers. Dealing with queries and overcoming customer objections. Conducting part exchange valuations. Providing expertise knowledge on FCA regulated products. Liaising with supervisors, sales managers and business managers. Any ad hoc tasks as requested by management and senior staff. Follow up sales enquiries with existing customers, ensuring positive feedback. Keeping up to date with live stock, product penetration and offers. Demonstrating a strong passion for sales and products. Following set disciplines whilst engaging with customers. Prospecting customers, following up on new and current leads. Liaising with finance providers, ensuring invoices are set for pay-out. Excellent sales and negotiation skills. Number skills for working out price and finance deals. The ability to explain technical information in everyday language. Customer service skills. Contacting potential prospects via phone/ email. Discussing customer needs and features of different vehicles. Arranging test drives. Negotiating the sale price, including trade in value for customer’s old vehicle. Calculating finance, including cash and car loans. Selling accessories. Offering excellent after sales services. Completing paperwork. Ensuring the forecourt and vehicles displayed are clean and up to standard. Upselling. Exceeding and meeting sales targets, both alone and as part of a team

Recruiting, training and supervising staff. Managing budget. Enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes. Keeping statistical and financial records. Maintaining fitness equipment. Ensuring compliance with health and safety legislation. Maintaining customer service standards. Undertaking administrative tasks. Promoting and marketing the business. Dealing with enquiries, complaints and emergencies. Producing reports. Daily building checks. Advising duty managers. Ensuring health, safety and fire procedures are complied with. Inspiring team to be the best they can be during weekly team briefs and meetings. Assisting other leisure centres within the area with their daily operations. Building continued growth within the company. Responding confidently to issues arising within the busy facility. Ensuring team has the focus needed to hit sales targets

Brand ambassador. Greeting customers and making them feel welcome within the store. Answering customer queries. Finding the best product to suit customer needs in order to close the sale. Connecting with customers and understanding their needs. Sharing knowledge and bringing products to life with demonstrations. Delivering store profit targets. Ensuring customer service is of the highest standards at all times. Handling stock effectively. Ensuring back of house standards are maintained. Supporting management team in achieving company sales targets and operational goals. Maintaining store visual standards. Rapport building by gaining good working relationships with managers. Meeting daily, weekly and monthly targets. Working in a fast-paced environment. Gaining further independence when given set challenges and targets. Taking pride in being able to provide customers with the best possible experience. Working with others. Contributing towards team tasks. Thinking outside the box in order to find the best, most practical solution. Keeping on top of the newest products and services. Offering solutions to customers to match their needs. Supporting the delivery of the company brand and strategy. Enhancing the company reputation in the marketplace. Delighting audience with extensive knowledge on products and services

Calling on knowledge of fashion trends and innate understanding of style. Outfit building for customers. Building floor sets with visual merchandising skills. Supporting management of the store by delivering first class operational excellence. Utilising leading technologies to strategise the growth of your business. Occasionally being in charge of team when short of staff. Delivering exceptional customer service. Maintaining standards on shop floor and back of house. Processing various different types of payments. Adopted a calm and logical approach to problem and complaint resolution, pursuing rapid solutions maintaining excellent customer relationships. Being able to address customers’ needs and providing relevant support. Developed excellent interpersonal and communication skills interacting with staff and customers remaining affable and focused at all times