Administrative Assistant

About the role

Xploy Solutions is a trusted fire and life safety inspection company dedicated to keeping businesses and facilities safe and compliant. The Administrative Assistant supports daily operations and helps field operations run smoothly by handling client communications, scheduling field technicians, and generating inspection reports. No prior fire industry software experience is required; training is provided on proprietary systems and processes.

Responsibilities

• Report generation: Compile data from field technicians and write or generate detailed fire inspection reports for clients and local authorities.
• Customer support and sales intake: Answer incoming phone calls and respond promptly to email inquiries from prospective and existing clients.
• Scheduling and dispatch: Coordinate and schedule inspection appointments for the team of technicians.
• Data entry and records management: Maintain accurate client records, job files, and service histories in the software.
• Administrative support: Assist with general office tasks, invoicing follow-ups, and team communication as needed.

Requirements

• Excellent written and verbal communication skills and a professional, friendly phone presence.
• High accuracy in report writing and client information entry.
• Comfort learning new software quickly; experience with Microsoft Office or Google Workspace is a plus.
• Ability to multitask, prioritize daily assignments, and keep schedules running smoothly.
• Strong work ethic, punctuality, and self-motivation.
• High school diploma or equivalent required; prior administrative experience is mentioned in the source, but the qualification is incomplete.

Datos clave

• High school diploma or equivalent required.
• No prior fire industry software experience is required; training is provided on proprietary systems and processes.
• The role includes scheduling inspection appointments and generating fire inspection reports.

Salario estimado

Salario estimado para asistente administrativo en Colombia: COP 900.000 - 1.950.000 al mes, según 322 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.