Admission Counsellor

At SSL Education, a leading educational institution committed to empowering students through quality learning experiences, we’re looking for a passionate Admission Counsellor to join our team in Madurai, Tamil Nadu, India. This full-time, on-site role offers a unique opportunity to directly impact students’ academic journeys by guiding prospective students and their families through the admission process. Join us and contribute to shaping futures while advancing your career in education counselling within a collaborative and growth-oriented environment. Key Responsibilities Conduct telephonic counselling sessions to understand prospective students’ educational goals and career aspirations, ensuring personalized guidance. Assist students in completing admission applications accurately and provide detailed information on program offerings, eligibility, and institutional policies. Respond promptly to incoming inquiries via phone, email, and in-person visits, maintaining a high standard of customer service and follow-up. Collaborate with recruitment and enrollment teams to develop and implement effective student recruitment strategies, contributing to enrollment growth targets. Organize and participate in webinars, open houses, and promotional events to attract and engage prospective students and families. Resolve student concerns and admission-related issues efficiently by applying strong problem-solving skills and empathy. Maintain accurate records of student interactions, inquiries, and admissions data to monitor counselling effectiveness and support reporting needs. What We're Looking For Required: Bachelor's Degree in Education, Business Administration, or a related field. Excellent communication skills with proven ability in telecalling, active listening, and customer handling. 1-3 years of experience in customer service or counselling roles preferred. Preferred: Experience in educational counselling or admissions is an advantage. Familiarity with student information systems or admissions software. Strong problem-solving skills and ability to work collaboratively in a team environment. What We Offer Health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options for your long-term financial security. Opportunities for professional development and career advancement within the education sector. A supportive and inclusive workplace culture fostering teamwork and innovation. Frequently Asked Questions Is this position on-site or remote? This is a full-time, on-site position based in Madurai, Tamil Nadu, India. What qualifications are necessary to apply? A bachelor’s degree in Education, Business Administration, or related fields is required, along with strong communication skills. Is prior experience in education required? While preferred, prior experience in educational counselling is not mandatory; customer service experience is valuable. What software skills are beneficial? Familiarity with student information systems or admissions software is a plus but not required. What are the typical working hours? Standard full-time office hours apply, with occasional participation in events outside regular hours. How can I apply? Interested candidates should submit their application promptly to join our dynamic team and contribute to student success. For more information on career development in education counselling, visit National Association for College Admission Counseling . Ready to make a meaningful difference in students’ lives? Apply today to join SSL Education as an Admission Counsellor in Madurai and take the next step in your career!