Banking Collections Caller Job in Bangalore City, Karnataka

Raja Singh is hiring a dedicated Banking Collections Caller in Bangalore City, Karnataka. Join our finance team full-time and help manage customer accounts by ensuring timely collections with empathy and professionalism. Key Responsibilities Make outbound calls to customers to follow up on overdue accounts and collection status. Maintain accurate records of all customer communications and transactions. Deliver exceptional customer service by addressing queries and disputes with care and efficiency. Negotiate payment plans or settlements while following company policies. Collaborate with team members to enhance collection strategies. Assist in reporting collections metrics and customer feedback for performance reviews. Stay informed on industry trends and best practices in collections and customer service. Required and Preferred Qualifications High School Diploma or equivalent. Strong verbal and written communication skills. Experience in customer service and collections preferred. Knowledge of banking regulations and compliance standards. Familiarity with collections software is a plus. 1-2 years of relevant experience in a similar role. This role offers a collaborative and supportive work environment, reporting directly to the Collections Manager. Be part of a team committed to respectful customer interactions and business success. Location: Bangalore City, Karnataka, India Employment Type: Full-time Salary: ₹250,000 per year