Bilingual Korean/Vietnamese Customer Service Representative in Pittsburgh, PA

Join Blink Health as a Bilingual Korean/Vietnamese Customer Support Specialist in Pittsburgh, PA. We are seeking dedicated local candidates to provide exceptional patient care and support pharma programs full-time. Position Location Pittsburgh, PA, USA Chesterfield, MO (additional location) Key Responsibilities Handle inbound calls to resolve issues with patients, doctors, and insurers Support pharma programs accurately and triage inquiries to appropriate teams Meet and exceed structured performance targets Document call information and data discovery per procedures Use Knowledge Base materials to resolve inquiries effectively Maintain confidentiality of patient and proprietary information Understand company security and privacy practices Participate in ongoing education on product updates and launches Provide feedback to improve patient experience and company processes Requirements Fluent in Korean and Vietnamese (bilingual) Strong communication and problem-solving skills Ability to work full-time onsite in Pittsburgh, PA Experience in customer service or healthcare support preferred Interested candidates should apply by sending their resume to [email protected] .