Billing Coordinator

About the role

Talento is seeking an Account Executive to manage client accounts, support invoice purchasing operations, deliver an exceptional customer experience, and minimize organizational risk through account management, analysis, and communication.

Responsibilities

• Respond promptly to incoming client calls and emails, and proactively provide updates on invoice purchases and verification delays.
• Review requests outside normal operational processes, identify solutions, escalate cases when necessary, and communicate decisions to clients.
• Explain policies, procedures, and account information, and provide ongoing training to support the funding process.
• Resolve client issues and complaints while minimizing organizational risk.
• Process invoices scheduled for purchase within established timeframes and review held invoices and verification follow-ups.
• Keep clients informed about invoice status and account activities.
• Analyze daily portfolio reports and follow up with clients about relevant account information.
• Support collections efforts, maintain accurate aging reports, and ensure invoices are paid.
• Monitor workout accounts and coordinate risk-reduction actions with collections teams, clients, brokers, shippers, and receivers as needed.
• Maintain accurate client account information across systems and keep public funding instructions current.
• Manage no-buy restrictions at relationship and client levels, maintain account events, and address compliance-related issues when necessary.

Datos clave

• The source title is Billing Coordinator.
• The role involves managing client accounts and supporting invoice purchasing operations.
• The role includes client communication, invoice follow-up, and support for collections efforts.

Salario estimado

Salario estimado para servicio al cliente en Colombia: COP 1.100.000 - 2.050.000 al mes, según 152 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.