Cable Technician

At Sentenia Systems, Inc., a leading telecommunications company in Boston, MA, we're expanding our expert team to enhance connectivity and customer satisfaction across the region. We're looking for a dedicated Cable Technician to join us on-site, contributing to the installation, maintenance, and troubleshooting of critical cable infrastructure. This full-time role offers a competitive salary of $60,000 per year, comprehensive health insurance, paid time off, and a retirement plan. If you're passionate about technology and eager to grow your career in a fast-paced, supportive environment, this opportunity is for you. Key Responsibilities Install and test cable lines for internet, television, and phone services, ensuring compliance with company standards and safety regulations. Perform routine maintenance checks to guarantee optimal cable system performance and reduce service interruptions. Troubleshoot and resolve customer issues efficiently, achieving high first-call resolution rates and enhancing customer satisfaction. Collaborate with team members and project leads to plan and execute cable installation projects on schedule. Document all service calls and maintenance activities accurately using company software for transparency and quality control. Manage inventory of tools and materials, ensuring readiness for all installation and repair tasks. Provide exceptional customer service by addressing client concerns professionally and clearly communicating technical information. What We're Looking For Required: High School Diploma or equivalent credential. 1-3 years of experience in a technical role, preferably within telecommunications or related industries. Proficiency with basic hand tools and technical equipment used in cable installation and repair. Ability to work outdoors in varied weather conditions and perform physical labor safely. Strong problem-solving skills with keen attention to detail. Excellent verbal and written communication skills to interact effectively with customers and team members. Preferred: Previous experience working in a team-oriented, fast-paced telecommunications environment. Familiarity with local Boston-area cable infrastructure and regulations. Willingness to pursue further technical certifications and career advancement opportunities. What We Offer Competitive salary of $60,000 per year with performance-based incentives. Health insurance including medical, dental, and vision coverage. Paid time off to support work-life balance and personal well-being. Retirement plan options to help you plan for your future. Career development programs and mentorship from experienced technicians and leadership. On-site work in Boston with a supportive, collaborative team culture. Frequently Asked Questions What are the typical working hours for this Cable Technician role? The position is full-time, generally Monday through Friday, with occasional overtime or weekend work depending on project needs. Is prior experience in telecommunications mandatory? While 1-3 years of technical experience is required, prior telecommunications experience is preferred but not mandatory. We provide on-the-job training and support. Are there physical requirements for this job? Yes, the role involves physical labor such as climbing poles, lifting equipment, and working outdoors in various weather conditions. Does Sentenia Systems offer opportunities for career advancement? Absolutely. We encourage continuous learning and provide pathways for technicians to advance into supervisory or specialized technical roles. Is this position eligible for remote work? No, this role requires on-site presence in Boston to perform hands-on cable installation and maintenance. What safety protocols are in place? We follow strict OSHA guidelines and provide comprehensive safety training to ensure all technicians work in a secure environment. Call to Action Ready to take the next step in your telecommunications career? Join Sentenia Systems, Inc. as a