CloudOps Engineer - Remote (Ecuador)

About the role

Connect Tech+Talent is seeking a CloudOps Engineer to support the Cloud Operations team. The role contributes to cloud initiatives and helps ensure the health and reliability of production environments while driving transformational change.

The CloudOps team is responsible for the stability, performance, security, and continuous improvement of cloud platforms and production environments. It partners with Engineering, Security, Support, and Product to maintain customer-facing systems, automate repeatable operations, and improve reliability and operational excellence. The team values clear communication, documentation, and pragmatic problem-solving.

Responsibilities

• Deploy, manage, and support cloud infrastructure, with an emphasis on AWS and Terraform.
• Maintain application infrastructure supporting customer-facing systems.
• Assist in modernizing and improving legacy infrastructure using cloud-native services.
• Support production and non-production environments for deployment, testing, and troubleshooting.
• Participate in an on-call rotation to support production systems and incident response as needed.
• Diagnose and resolve infrastructure and application issues related to performance, reliability, and scalability.
• Follow established change management and operational procedures.
• Contribute to documentation, runbooks, and operational guidelines.
• Monitor systems using observability tools and escalate issues as needed.
• Support the reliability, performance, and security of cloud-based infrastructure; assist with production and non-production environments; contribute to infrastructure automation and standardization using Infrastructure as Code; and help ensure SLA compliance and adherence to security and data-handling policies.
• Collaborate closely with CloudOps, Engineering, and other teams.

Datos clave

• The role emphasizes AWS and Terraform.
• The CloudOps team supports production and non-production environments.