Collections Representative

🚀 We’re Hiring! Bilingual Collections / Accounts Receivable Representative
📍 Location: Viva Envigado – 100% On-site🕐 Schedule: Monday to Friday | 42 hours per week | Office hours💰 Salary: $2,525,000 + performance bonus + legal benefits📄 Contract: Indefinite term
🌟 About the Role
At iQor Colombia, we are looking for Bilingual Collections / Accounts Receivable Representatives to support an important U.S. financial services line.
In this role, you will help ensure accurate billing, timely invoice follow-ups, and professional customer communication, mainly through email and occasional calls.
If you are detail-oriented, proactive, and comfortable working in English with international clients, this opportunity is for you.
🎯 What You’ll DoReview and process customer invoices daily to ensure accuracy and timely delivery.Monitor accounts receivable balances and identify discrepancies.Follow up on outstanding invoices via email or phone to support timely payments.Document all customer interactions clearly after each communication.Collaborate with internal teams to resolve billing issues and improve the customer payment experience.Stay proactive in managing follow-ups and maintaining strong client communication.
💡 What We’re Looking ForPrevious experience in collections, accounts receivable, or billing support.English level B2 (written and conversational).Strong communication and customer service skills.Detail-oriented with the ability to track financial information accurately.Basic proficiency in Microsoft Office (Excel, Word, Outlook).Availability to work on-site in Envigado.
🎁 BenefitsCompetitive salary + performance bonusIndefinite-term contractOn-site work at Viva Envigado Shopping CenterWeekends off (Saturday & Sunday)VIP employee discounts at the shopping centerCareer growth opportunities within iQorFree Wellness Suite: medical, mental, financial, and veterinary support
✨ Join iQor and grow your career in a global company supporting international clients.
📩 Apply now and become part of our team!