BG
Collections Representative
Aviso de fuente externaen Bill Gosling Outsourcing
Bill Gosling Outsourcing is hiring Collections Representatives in Belen, Heredia, Costa Rica. No previous collections experience required; B2+ English.
Fuente externa - sin verificarhace 6 semanasVigente hasta: 5 dic 2026
Salario
No especificado
Ubicación
Belén, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Collections Representative
Belén, Costa Rica
Descripción del empleo
About the role
Bill Gosling Outsourcing is hiring Collections Representatives in Belen, Heredia, Costa Rica, for an opportunity to start or grow a career in the financial services industry.
Responsibilities
- Handle inbound and outbound customer calls.
- Assist customers with account and payment-related inquiries.
- Discuss outstanding balances and available payment options.
- Help customers find appropriate solutions based on their situation.
- Document customer interactions accurately.
- Follow established procedures, call flows, and compliance guidelines.
- Maintain a professional and respectful approach on every call.
Requirements
- No previous collections experience required.
- High school diploma or equivalent.
- B2+ English level.
- Strong communication and active listening skills.
- Basic computer skills.
- Confidence communicating with customers over the phone.
- Problem-solving and negotiation skills.
How to apply
Apply directly on CazVid.
Datos clave
- No previous collections experience required.
- High school diploma or equivalent.
- B2+ English level.
- Handle inbound and outbound customer calls.
Preguntas frecuentes
What does the role involve?
The role handles inbound and outbound customer calls, assists with account and payment-related inquiries, and discusses outstanding balances and payment options.
How can I apply?
Apply directly on CazVid.