Commercial Property Assistant

We are looking for a highly organized, proactive, and detail-oriented Commercial Property Assistant to support one of our U.S clients. In this role, you will provide administrative and operational support to the Property Management team, helping ensure the smooth day-to-day operation of the property portfolio.
The Commercial Property Assistant will work closely with property managers, tenants, vendors, and other stakeholders to coordinate maintenance requests, support financial and administrative processes, and provide excellent customer service.
Key Responsibilities Financial & Accounting Support Accurately code invoices to the appropriate expense accounts and research and resolve discrepancies. Obtain lien releases when required. Review tenant aging reports, make collection calls, and prepare 3-Day Notices at the direction of the Property Manager. Notify tenants of annual rent increases in accordance with their lease agreements. Process bill-backs and other miscellaneous tenant account updates.
Administrative Support & Tenant Relations Serve as a primary point of contact for tenants regarding maintenance requests, service inquiries, and general communication. Prepare welcome letters, acceptance of possession letters, and Notices of Non-Responsibility when needed. Assist with coordinating tenant move-ins and move-outs, utility transfers, and security deposit refunds. Track tenant insurance compliance and follow up on expired or missing Certificates of Insurance (COIs). Maintain accurate and up-to-date tenant contact and emergency information. Draft tenant notices related to non-lease compliance issues, unauthorized alterations, and violations of property rules and regulations.
Vendor & Project Coordination Communicate upcoming property projects and service interruptions to tenants. Coordinate and track routine and preventative maintenance activities. Schedule service requests with vendors and follow up to ensure timely completion. Prepare recurring and one-time service contracts for Property Manager review. Coordinate the collection of required vendor insurance documentation. Maintain clear records and follow up on outstanding vendor and property-related items.
Qualifications 1–2 years of experience in administrative support; experience in commercial property management is preferred. Strong organizational and time-management skills with the ability to multitask and prioritize effectively. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Proactive, adaptable, and comfortable learning new systems and processes. Strong problem-solving and follow-up skills. Professional and customer-service-oriented approach when interacting with tenants, vendors, and internal teams. Proficiency with Microsoft Office, including Outlook, Word, Excel, OneDrive, and Teams.
Why You’ll Like This Role Weekends off for a better work-life balance. 40-hour workweek with a stable schedule. 100% English-speaking environment where you can strengthen your professional English. Exposure to U.S. business culture and operations. Stable employment with a growing team. Competitive salary based on experience. Salvadoran law benefits.