Customer Care Support Staff in Coimbatore, Tamil Nadu

Join Ac Washing Machines And Fridge Repair Services in Coimbatore, Tamil Nadu, as a dedicated Customer Care Support Staff . We are a growing company focused on delivering exceptional customer service in the appliance repair industry. This full-time role offers a professional environment where your efforts directly enhance customer satisfaction and build lasting client relationships. Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide effective solutions to customer issues, ensuring high satisfaction through clear communication. Maintain and update accurate customer information in the database. Document customer interactions and resolve issues efficiently and timely. Collaborate with team members to improve customer care initiatives. Assist in training new employees on customer service protocols and database management. Continuously evaluate and enhance service procedures to boost efficiency and effectiveness. Required and Preferred Qualifications High School Diploma or equivalent. Strong verbal and written communication skills. Experience in customer service or support roles preferred (1-3 years). Familiarity with database management and data entry. Ability to multitask and prioritize in a fast-paced environment. Basic knowledge of CRM tools is a plus. Work alongside a passionate team dedicated to top-notch customer care. Report directly to the Customer Care Manager and contribute to a positive customer experience every day. Salary: ₹13,000 per month Location: Coimbatore, Tamil Nadu, India Job Type: Full-time (On-site)