Customer Relationship Manager Job in Surat, Gujarat
Publicado en CazViden acme creation pvt. ltd.
Apply for Customer Relationship Manager at acme creation in Surat, Gujarat. Full-time role with ₹300,000/year salary. Strong CRM & communication skills required
Salario
INR 300,000 per year
Ubicación
Surat, Gujarat, IN
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Customer Relationship Manager Job in Surat, Gujarat
INR 300,000 per year
Descripción del empleo
Key Responsibilities of CRM Serve as the primary point of contact for customers, handling inquiries, resolving complaints, and providing exceptional support. Collaborate closely with sales and marketing teams to identify growth opportunities and enhance the overall customer experience. Develop and maintain strong, trust-based relationships with key clients to foster loyalty and retention. Proactively identify and resolve customer complaints, issues, and inquiries swiftly to ensure high satisfaction levels. Act as a liaison between customers and internal teams (sales, product, marketing) to ensure customer needs are accurately met. Required Skills and Qualifications Experience: Minimum 2+ years in customer service, sales, or account management roles. Education: Bachelor's degree in Business Administration, Marketing, or related field. Communication: Excellent communication skills in English and Hindi. Analytical Skills: Ability to analyze customer data, trends, and feedback to make informed, data-driven decisions. Technical Skills: Proficiency in CRM software such as Salesforce or HubSpot, and Microsoft Office Suite. Job Details Location: Surat, Gujarat, India Company: acme creation pvt. ltd. Job Type: Full-time Salary: ₹300,000 per year Remote: Not eligible
Preguntas frecuentes
Is this job remote or on-site?
This position is not eligible for remote work and is based in Surat, Gujarat, India.
What kind of experience do I need to apply for this role?
You need a minimum of 2 years experience in customer service, sales, or account management roles.
What educational background is required for this job?
A bachelor's degree in Business Administration, Marketing, or a related field is required.
How much does this Customer Relationship Manager position pay?
The salary for this role is ₹300,000 per year.
What are the main responsibilities of this role?
You will serve as the primary contact for customers, handle inquiries and complaints, collaborate with sales and marketing teams, and maintain strong client relationships to ensure satisfaction and retention.
What technical skills should I have for this job?
You should be proficient in CRM software like Salesforce or HubSpot, and Microsoft Office Suite.