Customer Service Representative

Customer Service Representative

• High School Diploma or Equivalent
• At least 6 months to 1 year of experience in a Customer Support role within a contact center or BPO environment
• Strong English communication skills – both verbal and written
• Excellent customer service skills, with the ability to remain professional and manage customer support pressure
• Must be willing to work in a Pure Voice (Phone) or Blended (Phone, Email, and Chat) support environment based on business needs
• Amenable to shifting schedules, including weekends and holidays
• Willing to work onsite at Vertis North, Quezon City