Customer Service Representative Job in Charleston, WV

Apptadinc is hiring a dedicated and friendly Customer Service Representative in Charleston, West Virginia. This contract role offers $17 per hour and a supportive work environment focused on communication and customer satisfaction. Key Responsibilities Respond promptly to customer inquiries via phone, email, or chat with accurate information and assistance. Use problem-solving skills to resolve customer issues while maintaining high satisfaction. Document customer interactions and maintain detailed communication records. Collect and escalate service feedback for continuous improvement. Collaborate with team members and management to improve customer service processes. Manage multiple tasks efficiently while meeting deadlines and staying organized. Stay updated on company products, services, and policies to provide accurate assistance. Required and Preferred Qualifications Minimum GED required. Strong verbal and written communication skills. Customer-focused with a commitment to timely issue resolution. Proficient technical skills relevant to customer support. Effective multitasking, problem-solving, and conflict resolution abilities. Excellent time management skills focused on service goals. Prior customer service experience preferred. Join a dynamic team that supports professional growth through training and workshops. This is an excellent opportunity to enhance your customer service career in Charleston, WV.