Customer Service Representative in Brandon, FL - Remote Eligible

Company is seeking a dedicated Customer Service Representative based in Brandon, Florida . This full-time role offers remote work flexibility and involves managing customer inquiries and complaints efficiently across multiple communication channels. Key Responsibilities: Handle customer queries and resolve complaints professionally and calmly. Process orders, modifications, and escalate issues when necessary. Communicate effectively via phone, email, chat, and other platforms. Maintain accurate records of customer interactions and transactions. Qualifications: Experience working with computers and customer service software. Ability to stay calm and composed under pressure, especially with frustrated customers. Strong communication and problem-solving skills. Reliable internet connection for remote work. If you are passionate about delivering excellent customer service and thrive in a dynamic environment, apply today to join our team!