Customer Service Representative - Healthcare

At Nectar LifeSciences Ltd., a leading healthcare provider committed to enhancing patient care in Los Angeles, California, we're looking for a dedicated Customer Service Representative to join our growing team. This full-time, on-site role offers a unique opportunity to contribute directly to patient satisfaction and healthcare excellence. You'll work in a collaborative environment focused on career development and advancement opportunities, supported by comprehensive benefits including health insurance, paid time off, and a retirement plan. Key responsibilities include responding promptly to inquiries, resolving complaints empathetically, maintaining accurate records, collaborating with healthcare staff, managing scheduling, monitoring ongoing issues, and contributing process improvement ideas. Required qualifications include a high school diploma, customer service experience, strong communication and multitasking skills, and proficiency in Microsoft Office. Preferred qualifications include healthcare experience and familiarity with patient management systems. Benefits include competitive pay ($38-$42 per hour), health insurance, paid time off, retirement plan, and professional development opportunities.