Customer Service Representative - New York, NY

NPA is seeking a dedicated and reliable Customer Service Representative to join our dynamic team in New York, NY . This full-time role offers the opportunity to support our operations and contribute to business success in a professional work environment. Key Responsibilities Manage and organize office functions including scheduling meetings and maintaining calendars. Prepare and distribute correspondence, reports, and presentations as required. Assist with data entry, record-keeping, and office supply management. Support executive staff in day-to-day operations and projects to ensure smooth workflow. Coordinate travel arrangements and prepare itineraries for staff as needed. Handle inquiries and provide excellent customer service to clients and stakeholders. Contribute to team meetings and help implement processes to improve efficiency. Required and Preferred Qualifications Bachelor's Degree in Business Administration or related field. Minimum of 2 years of experience in an administrative or office support role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Preferred: Experience with office management software and tools. As a Customer Service Representative at NPA, you will be part of a collaborative team atmosphere that values support and knowledge sharing. You will report directly to the Office Manager and work closely with HR, Finance, and Operations teams to foster a cohesive working environment. Join us to make a substantial impact in a professional and supportive workplace.