Customer Service Representative

At Company, a growing leader in customer-focused solutions based in Waco, Texas, we're looking for a motivated and friendly Customer Service Representative to join our dynamic team. This full-time, on-site role offers a unique opportunity to contribute directly to customer satisfaction and loyalty while advancing your career in a supportive environment. With a competitive salary of $36,000 per year and comprehensive benefits including health insurance, paid time off, and a retirement plan, this position is ideal for individuals seeking career development in the customer service industry. Key responsibilities include responding promptly to inquiries, handling complaints professionally, maintaining detailed records, assisting with orders and returns, collaborating with sales and technical teams, participating in training, and monitoring customer feedback. Required qualifications include a high school diploma, excellent communication skills, technical proficiency, and flexibility with shifts. Preferred qualifications include prior customer service experience and proficiency in office software. Benefits include competitive salary, health insurance, paid time off, retirement plan, professional development, and a supportive culture. This is an on-site role in Waco, Texas.