Customer Service Representative English - Travel Agency in Lima, Peru

Join our team as a Customer Service Representative (English) at a leading Travel Agency in Lima, Peru. This full-time, on-site position is based in Surquillo and offers an exciting opportunity to work in a dynamic travel environment. Key Responsibilities: Communicate effectively with clients to process bookings, reservations, and ticket sales. Handle customer inquiries, complaints, and feedback via phone, email, and chat. Ensure high levels of customer satisfaction in a fast-paced setting. Collaborate with team members to resolve issues promptly and professionally. Requirements: Fluent English communication skills, both written and verbal. Experience in customer service, preferably in the travel or hospitality industry. Ability to work full-time on-site in Surquillo, Lima. Strong problem-solving skills and customer-oriented mindset. Why Join Us? Work with a reputable company in the travel sector. Gain valuable experience in customer service and travel operations. Collaborative and supportive work environment. Apply now to become part of the Konecta Customer Service English (Travel Agency) team and help customers create memorable travel experiences!