Customer Service Specialist

QualificationsDemonstrated skills in Customer Service and Customer Support to assist clients and agents effectively.Ability to foster strong Customer Experience and Customer Satisfaction through attentive and solution-oriented interactions.Professional Phone Etiquette, including clear communication and active listening in high-volume call environments.Strong interpersonal and communication skills, both verbal and written.Organizational skills and attention to detail for handling multiple requests and maintaining accurate records.Ability to work on-site in San Pedro Sula and collaborate with cross-functional teams.Proficiency with basic computer tools and customer management systems; prior experience in insurance or financial services is an advantage.High school diploma required; additional studies in business, communications, or related fields are beneficial.