Customer Service Specialist with Legal Background in San José, Costa Rica

Join our team in San José, Costa Rica as a Customer Service Specialist with a Legal Background. This full-time role requires strong legal knowledge and exceptional communication skills to support our clients effectively. Key Responsibilities: Provide outstanding customer service in a legal environment. Explain complex legal terms and procedures clearly to clients. Build and maintain positive relationships with clients. Utilize customer service software and databases efficiently. Requirements: Previous experience in customer service, preferably within a legal setting. Strong understanding of legal terminology, concepts, and procedures. Excellent verbal and written communication skills. Exceptional interpersonal skills to build client rapport. Proficiency with customer service tools and databases. This position is not remote and requires working onsite in San José. If you have a passion for legal customer service and want to grow your career, apply today!