Desktop Support Engineer Job in Mumbai, Maharashtra

Join Care Infotech as a Desktop Support Engineer in Mumbai, Maharashtra, India. This full-time role is perfect for IT professionals eager to support internal teams and enhance IT service delivery in a fast-paced, growing company. Key Responsibilities Troubleshoot and resolve hardware and software issues efficiently. Configure and install software applications tailored to user needs. Assist with networking tasks including setup and maintenance of connections. Install and replace hardware components ensuring optimal performance. Communicate effectively to provide excellent customer service and resolve queries. Document technical processes and create user manuals for knowledge sharing. Collaborate on IT projects deploying new services and technologies. Required and Preferred Qualifications Bachelor's Degree in Computer Science or related field. Strong troubleshooting and problem-solving skills. Proficient in software configuration and hardware installation. Knowledge of networking principles and technical support. Excellent communication and customer service skills. Preferred certifications: CompTIA A+, Microsoft Certified: Azure Fundamentals. Minimum 2 years experience in desktop support or similar role. Be part of a collaborative team focused on improving employee productivity and satisfaction through expert IT support.