Inbound Sales Representative

About the role

Grupo Noa International is a virtual call center serving the international direct response industry. It provides multilingual customer service and sales support in languages including English, Spanish, French, Portuguese, German, Mandarin, and many more, and answers customer service calls in over 29 countries.

This full-time role involves outbound sales calls to prospective and existing customers to generate leads, promote products or services, and close sales in alignment with client campaign goals.

Responsibilities

• Engage customers in professional, persuasive conversations, identify needs, and present appropriate solutions.
• Update CRM or call center systems with accurate call notes and outcomes.
• Follow up on warm leads and meet or exceed individual and team sales targets.
• Collaborate with supervisors to refine scripts and strategies.
• Maintain high-quality customer interactions, comply with call center standards, and participate in regular training and performance reviews.

Requirements

• Strong inside sales and outbound sales skills, with experience in call center or direct response environments.
• Lead generation skills, including prospecting, qualifying opportunities, and nurturing leads through the sales pipeline.
• Effective communication and interpersonal skills, including the ability to build rapport, handle objections, and adapt to diverse customer profiles.
• Previous experience in remote work or a virtual call center.

Datos clave

• The role is full-time.
• Responsibilities include outbound calls to prospective and existing customers.
• Candidates should have inside sales, outbound sales, and lead generation skills.