Inbound Sales Representative

Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company provides multilingual customer service and sales support, covering a wide range of languages including English, Spanish, French, Portuguese, German, Mandarin, and many more. Grupo Noa International currently answers customer service calls in over 29 countries, supporting diverse clients and markets. The organization specializes in inbound customer service, outbound lead generation, direct response campaigns, and upselling during service calls.
Role Description This is a full-time remote role for an Outbound Sales Representative. The person in this role will make outbound calls to prospective and existing customers to generate leads, promote products or services, and close sales in alignment with client campaign goals. Daily responsibilities include engaging customers in professional, persuasive conversations, identifying needs, presenting appropriate solutions, and updating CRM or call center systems with accurate call notes and outcomes. The role also involves following up on warm leads, meeting or exceeding individual and team sales targets, and collaborating with supervisors to refine scripts and strategies. The Outbound Sales Representative will be expected to maintain high-quality customer interactions, comply with call center standards, and participate in regular training and performance reviews.
Qualifications
Candidates should possess strong Inside Sales and Outbound Sales skills, with experience in call center or direct response environments.Candidates should possess effective Lead Generation skills, including prospecting, qualifying opportunities, and nurturing leads through the sales pipeline.Candidates should possess excellent Communication and Interpersonal Skills, with the ability to build rapport, handle objections, and adapt to diverse customer profiles.Previous experience in remote work or virtual call center operations is beneficial.Strong target orientation, resilience, and the ability to work with performance metrics and KPIs.Comfort with using CRM tools, call center software, and basic computer applications.Multilingual abilities are a plus, especially in languages served by Grupo Noa International.High school diploma or equivalent required; additional education in business, marketing, or related fields is an advantage.