Ingeniero de soporte

Job Mission:Resolve application incidents caused by component errors and configuration issues, ensuring system stability and optimal performance. Recommend best practices for application environment configuration and coordinate enhancement or development requests with the corresponding technical teams.
Technical ProfileHands-on technical professional with a strong operational mindset, focused on day-to-day application support. Demonstrates solid technical diagnostic skills, with the ability to analyze databases (SQL Server), review .NET code, and work with web services to support stable and reliable application operations.
RequirementBachelor’s Degree in Computer Science, Engineering, or related field (completed or near completion)Minimum 3 years of experience providing technical support for software productBilingual Spanish – English (tests and interviews will be conducted in EnglishProven experience with programming languages and databases, including: B6AdvancedC#JavaScri, ptMS SQL Server (advanced)Oracle (basic/intermediat
Systems and Infrastructure knowledge:Windows ServerIISBasic networking conceptsAbility to read and understand C# code for troubleshooting.Flexibility with shifts and schedules (bonuses apply for completed shifts and hours).Strong customer service orientation.Experience in the banking industry is a plus.Availability to work night schedules due to project requirements.
We Offer:Home Office.Specialized training.Medical insurance bonus.Educational support benefits.Technology company perks.