Inside Sales Representative

The Inside Sales Representative executes two core commercial motions. Primary assignment(activation focus or growth focus) is determined at onboarding based on your experience, yourstrengths, and current business priorities, and may evolve as the function scales. This work is outbound, often cold, and conversion focused. This includes structured proactive outreach on a defined cycle, reengagement of accounts that have gone silent, recovery of customers whose order frequency or spend has declined, and share of wallet expansion.
Responsibilities:
Execute a structured daily outbound call cadence against your assigned account book or prospect pool.Identify the right contact at a prospect account, understand their battery sourcing process, handle objections that come with displacing an incumbent supplier, and convert the first conversation into a first order.Monitor customer purchase data in NetSuite as a regular part of your weekly rhythm. Identify accounts showing revenue decline, reduced order frequency, or missing SKU categories, and take action before the decline accelerates.Identify upsell opportunities within your assigned accounts.Maintain a live, accurate pipeline and account history in NetSuite CRM.Maintain accurate documentation of all customer transactions and compile call activity reports in NetSuite.
Requirements:
B2 High English LevelMinimum two years of B2B inside sales experience; could be outbound new business, account management, customer success, or a blend.Demonstrated track record of either activating net new accounts or retaining and growing an existing book.Proficiency with at least one CRM system used for pipeline management (NetSuite preferred)Comfortable with a consistent daily outbound call volume of 50 to 60 dials per day