International UK Process Executive

Join Company, a dynamic and rapidly growing organization committed to delivering exceptional customer service in the international market. We are currently hiring for the position of International UK Process Executive based in Kolkata, West Bengal, India. This full-time, on-site role offers a fixed day shift from 1pm to 10pm, Monday through Saturday, providing a stable schedule ideal for work-life balance. Whether you are a fresher eager to start your career or an experienced professional seeking advancement, this position offers excellent growth opportunities and a competitive salary package with incentives. At Company, we prioritize career development and employee satisfaction. Our team members benefit from a supportive work environment where English communication skills are essential, enabling you to engage effectively with UK clients and stakeholders. If you are motivated, detail-oriented, and ready to contribute to a thriving international process, we encourage you to apply today and take the next step in your professional journey. Key Responsibilities Manage inbound and outbound communications with UK customers, ensuring timely and accurate resolution of queries. Maintain detailed records of customer interactions and transactions using company CRM tools. Collaborate with cross-functional teams to streamline processes and improve customer satisfaction metrics. Adhere strictly to UK regulatory and compliance standards relevant to the process. Identify opportunities for process improvement and provide actionable feedback to management. Achieve individual and team targets consistently, contributing to overall departmental goals. Participate in regular training sessions to enhance product knowledge and communication skills. Report daily performance metrics and escalate issues promptly to supervisors. What We're Looking For Required: Proficient English communication skills (okay to good level mandatory). Freshers and experienced candidates with a customer service or process background. Ability to work fixed day shifts (1pm-10pm), Monday to Saturday, on-site in Kolkata. Strong interpersonal and problem-solving skills. Basic computer literacy and familiarity with CRM software. High school diploma or equivalent; further education is a plus. Preferred: Prior experience in international process handling, especially UK market exposure. Knowledge of compliance and regulatory requirements in the UK. Demonstrated ability to work in a fast-paced environment with attention to detail. Willingness to learn and adapt to new technologies and processes. What We Offer Competitive salary package with performance-based incentives. Health insurance coverage to support your well-being. Paid time off to ensure work-life balance. Retirement plan options for long-term financial security. Opportunities for career advancement and professional development. Supportive team environment fostering continuous learning. Convenient office location in Kolkata with modern facilities. Frequently Asked Questions Is prior experience mandatory for this role? No, freshers with good English communication skills are welcome to apply alongside experienced candidates. What are the working hours? The shift is fixed from 1pm to 10pm, Monday to Saturday, and work is on-site only. Is remote work an option? No, this position requires working from the office in Kolkata. What kind of training will be provided? Comprehensive training on UK processes, communication, and compliance will be provided to all new hires. Are there growth opportunities? Yes, we encourage career development and offer advancement opportunities within the company. What benefits are included? Benefits include health insurance, paid time off, retirement plans, and performance incentives. For more information about customer service roles and career growth, visit the U.S. Bureau of Labor Statistics . Ready to advance your career with Company? Apply today to become an International UK Process Executive and join