Kelly Services jobs in Florida

Join Kelly Services, a global leader in workforce solutions, as we expand our team in Melbourne, Florida. We're looking for motivated professionals eager to grow their careers in customer service and workforce management. This full-time position offers a competitive hourly wage of $35 per hour , along with comprehensive benefits including health insurance, paid time off, and a retirement plan. Located on-site in Melbourne, this role provides an excellent opportunity to develop communication and problem-solving skills while making a meaningful impact on our clients and their customers. Key Responsibilities Engage with customers to understand their needs and provide comprehensive support that enhances satisfaction. Communicate product information clearly and effectively to ensure customer understanding and trust. Resolve customer inquiries and issues promptly using efficient problem-solving techniques. Collaborate with team members to improve customer experience and streamline internal processes. Maintain accurate and detailed records of customer interactions and transactions for quality assurance. Participate actively in team meetings and training sessions to support continuous improvement initiatives. Monitor and report customer feedback to assist management in enhancing service delivery and client satisfaction. What We're Looking For Required: High School Diploma or equivalent is mandatory. Strong verbal and written communication skills to interact effectively with customers and team members. Proven experience in customer service roles, ideally 1-2 years in a customer-facing environment. Excellent problem-solving abilities to address and resolve client concerns efficiently. Preferred: Familiarity with customer relationship management (CRM) software to manage customer data and interactions. Demonstrated ability to work collaboratively in a team-oriented environment. Motivation for career development and learning new skills within workforce solutions. What We Offer Competitive pay at $35 per hour, reflecting local market standards and experience. Comprehensive benefits including health insurance, paid time off, and a retirement plan to support your well-being. Career development opportunities with ongoing training and advancement potential. Supportive work environment fostering teamwork, innovation, and employee growth. On-site position in Melbourne, Florida, promoting strong local community engagement. Frequently Asked Questions Is this position remote or on-site? This role is strictly on-site in Melbourne, Florida, to ensure direct collaboration with clients and team members. What is the typical work schedule? This is a full-time position with standard business hours, Monday through Friday. Are there opportunities for advancement? Yes, Kelly Services emphasizes career development and offers training programs to help employees grow professionally. What kind of training will I receive? New hires participate in comprehensive onboarding and ongoing training sessions to enhance skills and knowledge. Do I need prior experience with CRM software? While familiarity with CRM tools is preferred, it is not mandatory as training will be provided. What benefits are included? Benefits include health insurance, paid time off, and a retirement plan, supporting your work-life balance and future planning. For more information about workforce solutions careers: Kelly Services Official Site Ready to take the next step in your career? Apply today to join Kelly Services in Melbourne, Florida, and become part of a dynamic team dedicated to excellence in customer service and workforce solutions. Don’t miss this chance to grow with a trusted leader in the industry!