Medical Records Clerk

This role requires strong attention to detail, effective communication with healthcare providers and lienholders, and the ability to manage multiple deadlines while ensuring accuracy and compliance with HIPAA and legal requirements.
Responsibilities:
Request and obtain medical records and bills from healthcare providersSend Letters of Representation (LOR) and HIPAA authorizationsTrack requests and follow up to ensure timely receiptReview records and bills for accuracy, completeness, and relevance to DOIRequest missing or corrected documentation as neededUpload and organize records in the case management systemMaintain accurate medical records and billing databaseRequest, review, and verify third-party liens (TPLs)Communicate with lienholders and document correspondenceAssist with lien resolution prior to case closure
Requirements:
High school diploma or equivalent requiredPrevious experience in a law firm, medical office, or medical records department preferredStrong organizational skills with high attention to detail and accuracyAbility to manage multiple deadlines and prioritize tasks effectivelyProficiency with case management systems and basic office software