Night Manager
Aviso de fuente externaen Meliá Hotels International
Meliá Hotels International busca un Night Manager para supervisar operaciones hoteleras, atender a huéspedes y coordinar al personal nocturno.
Salario
No especificado
Ubicación
Santo Domingo, República Dominicana
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Night Manager
Santo Domingo, República Dominicana
Descripción del empleo
About the role
Meliá Hotels International seeks a Night Manager to oversee hotel operations during evening and overnight hours and provide a safe, smooth, guest-focused experience at its property in the Dominican Republic. This full-time role coordinates front office activities, supervises night staff, and ensures adherence to brand standards and operational procedures.
Responsibilities
- Respond to guest inquiries and incidents, and manage check-ins and check-outs.
- Monitor security and safety protocols.
- Support revenue management through accurate room allocation and reporting.
- Handle cash and payment processes and prepare nightly reports.
- Collaborate with other departments on the following day’s operations.
- Maintain service quality and team engagement.
Requirements
- Experience in hotel operations or front office management, ideally in an international or upscale hospitality environment.
- Leadership and team supervision skills, with the ability to motivate and guide staff during night shifts.
- Customer service, conflict resolution, and guest relations capabilities.
- Organizational, time management, and problem-solving skills, with attention to detail in reporting and procedures.
Datos clave
- The role is full-time.
- The Night Manager oversees hotel operations during evening and overnight hours.
- Experience in hotel operations or front office management is required.
Preguntas frecuentes
What does the Night Manager do?
The role oversees hotel operations during evening and overnight hours, coordinates front office activities, and supervises night staff.
What experience is required?
Experience in hotel operations or front office management is sought, ideally in an international or upscale hospitality environment.
What skills are needed for this role?
The listing calls for leadership, team supervision, customer service, conflict resolution, guest relations, organization, time management, and problem-solving skills.