Online Assistant / Customer Service Representative

At Insight Global, a leading staffing and workforce solutions company, we're dedicated to co ecting talented professionals with rewarding career opportunities. We're currently seeking a friendly and approachable Online Assistant / Customer Service Representative to join our team in Austin, Texas. This part-time position offers a dynamic work environment where you can develop your customer service skills and contribute directly to enhancing customer satisfaction. Located on-site in Austin, this role is perfect for candidates looking to grow professionally while maintaining a flexible schedule. Join us and become part of a collaborative team that values effective communication, teamwork, and continuous learning. If you are passionate about helping customers and eager to advance your career in customer service, apply today! Key responsibilities include responding promptly to customer inquiries via email, chat, and online platforms; assisting customers in navigating services and troubleshooting; documenting interactions in CRM; collaborating with team members; participating in team meetings; conducting follow-ups; and staying updated on product knowledge. Required qualifications include a High School Diploma or equivalent, excellent communication skills, strong teamwork ethic, multitasking ability, and willingness to learn. Preferred qualifications include prior customer service experience and familiarity with CRM software. Benefits include competitive pay, health insurance, paid time off, retirement plan, and professional development opportunities. This role requires on-site presence in Austin, Texas.