Operations Manager Wellness Center

About the role

WELLNESS RECOVERY is a wellness-focused organization dedicated to supporting individuals on their recovery and well-being journeys through holistic mental, physical, and emotional health services. The Operations Manager oversees day-to-day center operations and coordinates client services.

Responsibilities

• Oversee scheduling, facility management, and coordination of client services.
• Supervise staff and support hiring and onboarding.
• Ensure adherence to organizational policies and quality standards.
• Monitor operational performance, optimize workflows, and manage budgets and inventory.
• Prepare reports for leadership and maintain regulatory compliance.
• Support client satisfaction initiatives and collaborate with clinical and administrative teams to enhance the client experience.

Requirements

• Experience in operations management, preferably in a wellness, healthcare, or service-oriented environment.
• Strong team leadership, staff supervision, and performance management skills.
• Ability to manage scheduling, resource allocation, and facility operations.
• Competence in budgeting, basic financial oversight, and reporting.
• Organizational, problem-solving, and time-management abilities.
• Clear written and verbal communication skills in English; Spanish language skills are an advantage.

Datos clave

• The role oversees day-to-day wellness center operations and client services.
• Experience in operations management is required; wellness, healthcare, or service experience is preferred.
• Clear written and verbal communication skills in English are required; Spanish is an advantage.