Operations Support US National Logistics

We’re looking for an experienced Courier Dispatcher who knows how to keep fast-moving delivery operations organized, responsive, and on schedule.
$$$ Compensation will be determined based on the candidate’s experience and qualifications.
What You’ll Do: Accurately receive, prioritize, and process time-sensitive orders for courier deliveries.Dispatch and coordinate driver schedules effectively, ensuring prompt, seamless service.Monitor routes and driver statuses in real time to optimize operations and meet delivery deadlines.Communicate essential information such as order specifics, traffic updates, and delivery instructions to drivers.Maintain detailed records of calls, dispatch activities, and logistical data within the system.Provide responsive, professional customer support by promptly addressing inquiries and resolving issues. What We’re Looking For: Required: Proven experience dispatching courier drivers with hands-on use of “Xcelerator” software.Strong organizational skills with the ability to multitask and prioritize in a fast-paced setting.Excellent problem-solving abilities and sound decision-making under pressure.In-depth knowledge of the Atlanta metro area and Southeast region logistics.Ability to pass background check, drug screening, and maintain a clean motor vehicle record (MVR).
Conditions:Permanent employment contract with all legal benefits. (Contrato a termino indefinido)Work schedule: Monday to Friday, 8 AM to 5 PM; Saturdays and Sundays are off (schedule varies according to USA)Colombian public holidays are worked and paid with the corresponding legal surcharge.Salary paid in COP with bi-weekly payments.Remote work from home, with the option to go to the office if you prefer at any time.We provide you with the necessary laptop to work if you don’t have it
Compensation will be determined based on the candidate’s experience and qualifications.
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