Payroll Associate

Payroll AssociateLocation: GuatemalaWork Modality: 100% OnsiteSchedule: Monday to Friday | Rotating shifts between 7:00 AM and 7:00 PM

About the RoleWe are seeking a Payroll Associate to join our team in Guatemala. This is a fast-paced, client-facing role that requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities effectively.The Payroll Associate is responsible for accurately processing payrolls for multiple clients while providing exceptional customer support and ensuring compliance with payroll regulations and established procedures.

Key ResponsibilitiesSchedule and manage payroll cycles for multiple clients.Process payroll transactions accurately, timely, and in compliance with company standards.Coordinate payroll activities from beginning to end.Understand and apply payroll taxation principles.Prepare quarter-end and year-end payroll reports.Generate ad hoc payroll reports for clients as needed.Support clients with payroll processing, time and attendance, and payroll reporting.
RequirementsAdvanced English level (C1).High School Diploma or GED required.Minimum 1 year of experience in Customer Service and/or Payroll.Strong phone presence and communication skills.Excellent organizational and time-management abilities.Strong problem-solving and prioritization skills