Policy Specialist (Health Insurance)
Aviso de fuente externaen VIP Universal Medical Insurance Group (VUMI)
Join VIP Universal Medical Insurance Group (VUMI) as a Policy Specialist. Process applications, verify coverage, manage renewals, and support clients.
Salario
No especificado
Ubicación
Panama City, Panamá
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Policy Specialist (Health Insurance)
Panama City, Panamá
Descripción del empleo
About the role
VIP Universal Medical Insurance Group (VUMI) is looking for a detail-oriented Policy Specialist to manage policy-related requests accurately and efficiently in a fast-paced environment. The role is suited to someone with strong customer service experience and solid administrative skills.
VUMI is an international health insurance organization offering major medical insurance products and specialized VIP medical services to individuals and corporations worldwide. Its health plans include features such as Second Medical Opinion VIP®, global telemedicine, and at-home doctor visits. VUMI has offices across the United States, Canada, the United Arab Emirates, Latin America, and Europe, and is part of a global healthcare management group with over 40 years of industry experience. The company employs more than 600 professionals of diverse nationalities.
Responsibilities
- Process and enter policy applications accurately.
- Verify information related to applicable plans and coverage details.
- Manage monthly policy renewals.
- Respond to requests for document issuance and policy-related documentation.
- Support internal teams and clients with timely, professional follow-up.
Requirements
- Advanced English proficiency.
- Advanced Portuguese proficiency.
- Microsoft Office skills.
- Previous experience in customer service or administrative support.
- Strong attention to detail, organization, and follow-through.
- Ability to communicate clearly and professionally with internal and external stakeholders.
Datos clave
- The role processes applications, verifies plan and coverage details, and manages monthly policy renewals.
- Advanced English and Portuguese proficiency are required.
- Microsoft Office skills and customer service or administrative support experience are required.
Preguntas frecuentes
What does the Policy Specialist do?
The role processes policy applications, verifies plan and coverage details, manages monthly renewals, and responds to documentation requests.
What qualifications are required?
The listing requires advanced English and Portuguese proficiency, Microsoft Office skills, and previous customer service or administrative support experience.
What communication skills are needed?
The candidate should communicate clearly and professionally with internal and external stakeholders and provide timely, professional follow-up.