Program Manager
Aviso de fuente externaen TPI Global Solutions
TPI Global Solutions seeks a Program Manager to manage Jira triage, agile team rhythms, reporting, and cross-functional content projects.
Salario
No especificado
Ubicación
Heredia, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Program Manager
Heredia, Costa Rica
Descripción del empleo
About the role
TPI Global Solutions is seeking an experienced project manager to support the Inhouse Community Content Operations team through a dual-scope role. The role combines Jira triage, agile ceremonies, and reporting with content project management across cross-functional initiatives. It calls for strong organization, communication, coordination, follow-through, and negotiation skills in a fully bilingual environment.
The role involves managing competing priorities and deadlines while balancing team capacity across incoming content requests, high-priority content projects, the editorial calendar, and key company milestones. Success depends on making thoughtful tradeoffs, maintaining momentum, and helping the team focus on what matters most.
Responsibilities
- Own Jira triage and workflow management to maintain visibility into incoming work, priorities, and team capacity.
- Lead agile ceremonies and team operating rhythms, including storytime, sprint planning, sprint retrospectives, and brainstorming sessions.
- Create and maintain reporting, project documentation, meeting notes, and status updates to support clarity, transparency, and continuity.
- Manage content project workflows from intake through delivery, ensuring timelines, dependencies, and milestones are clearly defined and tracked.
- Partner with cross-functional stakeholders to coordinate work, resolve blockers, and keep projects moving.
- Negotiate deadlines and balance team capacity across competing priorities and content work.
Requirements
- Experienced project manager who is highly organized and comfortable managing multiple workstreams.
- Confident leading agile team rhythms in a fully bilingual environment.
- Strong communication, coordination, follow-through, and negotiation skills.
Datos clave
- The role supports the Inhouse Community Content Operations team.
- Responsibilities include Jira triage, agile ceremonies, reporting, and content project management.
- The role requires confidence leading agile team rhythms in a fully bilingual environment.
Preguntas frecuentes
What does this role involve?
It combines Jira triage, agile ceremonies, and reporting with content project management across cross-functional initiatives.
What are the main responsibilities?
The role manages Jira workflows, leads agile ceremonies, maintains reporting and project documentation, and coordinates content projects from intake through delivery.
What skills does the role call for?
It calls for strong organization, communication, coordination, follow-through, and negotiation skills, along with confidence leading agile team rhythms in a fully bilingual environment.