Registry Caregiver Scheduling Specialist
Aviso de fuente externaen Simera
Schedule: Friday–Monday | RemoteSalary up to USD 1,500 based on experience We are looking for an organized and responsive Registry Caregiver Scheduling Specialist to coordinate caregiver...
Salario
No especificado
Ubicación
San José, Costa Rica
Tipo de empleo
No especificado
Modalidad
No especificado
Registry Caregiver Scheduling Specialist
San José, Costa Rica
Descripción del empleo
Schedule: Friday–Monday | RemoteSalary up to USD 1,500 based on experience
We are looking for an organized and responsive Registry Caregiver Scheduling Specialist to coordinate caregiver schedules and ensure clients receive reliable, uninterrupted care. This role is ideal for someone with experience in scheduling, staffing, customer service, or home healthcare who is comfortable handling last-minute changes and communicating with caregivers and clients.
This position works Friday through Monday:
Friday: 9:00 AM – 5:30 PM MSTSaturday: 9:00 AM – 5:30 PM MST + overnight on-call until 9:00 AM SundaySunday: 8:00 AM – 5:30 PM PST + overnight on-call until 8:00 AM MondayMonday: 9:00 AM – 5:30 PM MST
Important – On-Call Hours: Overnight on-call is not an awake shift. You can sleep and go about your evening normally, but you must remain available and able to respond promptly to urgent caregiver/client calls and texts, including caregiver call-offs and last-minute scheduling needs. On-call compensation is typically 2 paid hours for every 8 hours on call, with additional pay if actual work exceeds those 2 hours.
Key Responsibilities
Coordinate caregiver schedules based on client needs, availability, and qualifications.Handle call-offs, cancellations, schedule changes, and find replacement caregivers when needed.Communicate assignments and schedule updates with caregivers, clients, and families.Respond to urgent calls and texts during assigned on-call hours.Keep caregiver and client information accurate and updated in the scheduling system.Track caregiver documentation, licenses, CPR, insurance, and other required records.Assist with background checks, references, caregiver interviews, and administrative tasks.Prepare basic scheduling and coverage reports and ensure shifts are properly confirmed.
Requirements
1–2+ years of experience in scheduling, staffing, customer service, or administrative support.Home care, healthcare, caregiver staffing, or registry experience is strongly preferred.Strong communication, organization, and problem-solving skills.Comfortable handling last-minute call-offs and finding coverage quickly.Able to multitask and work independently in a fast-paced environment.Comfortable using scheduling software, Microsoft Office, Teams, and phone/communication apps.
Must be fully available Friday through Monday, including the Saturday and Sunday overnight on-call periods.
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