Registry Caregiver Scheduling Specialist
Aviso de fuente externaen Simera
Coordinate caregiver schedules, manage last-minute changes, communicate with clients and caregivers, and respond to urgent calls during on-call hours.
Salario
No especificado
Ubicación
San José, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Registry Caregiver Scheduling Specialist
San José, Costa Rica
Descripción del empleo
About the role
Simera is looking for an organized and responsive Registry Caregiver Scheduling Specialist to coordinate caregiver schedules and ensure clients receive reliable, uninterrupted care. The role suits someone with experience in scheduling, staffing, customer service, or home healthcare who is comfortable handling last-minute changes and communicating with caregivers and clients.
Schedule: Friday–Monday. Friday, 9:00 AM–5:30 PM MST; Saturday, 9:00 AM–5:30 PM MST, with overnight on-call until 9:00 AM Sunday; Sunday, 8:00 AM–5:30 PM PST, with overnight on-call until 8:00 AM Monday; Monday, 9:00 AM–5:30 PM MST.
Overnight on-call is not an awake shift. You can sleep and go about your evening normally, but must remain available and able to respond promptly to urgent caregiver and client calls and texts, including caregiver call-offs and last-minute scheduling needs. On-call compensation is typically 2 paid hours for every 8 hours on call, with additional pay if actual work exceeds those 2 hours.
Responsibilities
- Coordinate caregiver schedules based on client needs, availability, and qualifications.
- Handle call-offs, cancellations, and schedule changes, and find replacement caregivers when needed.
- Communicate assignments and schedule updates with caregivers, clients, and families.
- Respond to urgent calls and texts during assigned on-call hours.
- Keep caregiver and client information accurate and updated in the scheduling system.
- Track caregiver documentation, licenses, CPR, insurance, and other required records.
- Assist with background checks, references, caregiver interviews, and administrative tasks.
- Prepare basic scheduling and coverage reports and ensure shifts are properly confirmed.
Requirements
- 1–2+ years of experience in scheduling, staffing, customer service, or administrative support.
- Home care, healthcare, caregiver staffing, or registry experience is...
Datos clave
- Schedule: Friday through Monday, with overnight on-call hours Saturday and Sunday.
- Salary up to USD 1,500 based on experience.
- Requires 1–2+ years of experience in scheduling, staffing, customer service, or administrative support.
Preguntas frecuentes
What does the role involve?
It involves coordinating caregiver schedules, handling changes and call-offs, communicating with caregivers and clients, and keeping scheduling information updated.
What experience is required?
The listing requires 1–2+ years of experience in scheduling, staffing, customer service, or administrative support. It also mentions home care, healthcare, caregiver staffing, or registry experience.
What are the on-call expectations?
Overnight on-call is not an awake shift, but you must remain available and able to respond promptly to urgent caregiver and client calls and texts.