Sr Manager, B2B Sales

About the role

Concentrix is hiring a Sr Manager - B2B Sales to oversee teams supporting complex accounts, drive revenue growth within the ad sales sector, and execute B2B sales acquisition strategies. The role serves as the primary Supplier Operations lead for the program and owns the overall client relationship, SOW compliance, operational leadership, coaching, and strategic governance.

Responsibilities

• Own the overall client relationship, manage operational expectations in line with business strategy, and ensure effective cross-functional communication.
• Prepare and present Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with Team Leads, covering account health, ROI, and performance trends.
• Oversee program delivery and ensure Key Performance Indicators, including SLA response times, quality standards, and contract obligations established within the SOW, are met or exceeded.
• Provide first-level escalation management, operational guidance, Subject Matter Expertise (SME), and execution strategy to direct reports and front-line teams.
• Ensure the supplier team has appropriate tools, product training, CRM resources, and continuous coaching to support sales acquisition.
• Collaborate with LinkedIn and supplier personnel on initiatives for operational excellence, campaign pacing, and process optimization.

Datos clave

• The role oversees teams supporting complex accounts and B2B sales acquisition strategies.
• The position owns the client relationship and operational oversight of SOW obligations.
• Responsibilities include preparing and presenting MBRs and QBRs with Team Leads.

Salario estimado

Salario estimado para vendedor en Costa Rica: CRC 360.000 - 500.000 al mes, según 20 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.