Technical Support Engineer
Publicado en CazViden Open LMS
Join Open LMS as a Technical Support Engineer in Colombia. Remote role with career growth, competitive benefits, and EdTech innovation. Apply today!
Salario
COP 3,500,000 - COP 5,500,000 por mes
Ubicación
Colombia
Tipo de empleo
Tiempo completo
Modalidad
Remoto
Technical Support Engineer
COP 3,500,000 - COP 5,500,000 por mes
Descripción del empleo
At Open LMS, a global leader in open source learning management systems, we are dedicated to transforming education through innovative technology. Our fully remote team in Colombia is expanding, and we're looking for a Technical Support Engineer passionate about solving complex IT challenges and enhancing user experiences. Join us to advance your career in EdTech, work remotely, and contribute to shaping the future of digital learning worldwide. Key responsibilities include troubleshooting Tier 2/3 issues, collaborating with clients and internal teams, managing LMS integrations, mentoring staff, and contributing to knowledge management. Required skills include proficiency in PHP, SQL databases, UNIX/Linux, and networking fundamentals. Preferred experience includes EdTech background and LMS expertise. Benefits include remote work, health insurance, paid time off, retirement plan, and career development opportunities.
Preguntas frecuentes
Is this position fully remote?
Yes, this Technical Support Engineer role at Open LMS is fully remote for candidates based in Colombia.
What kind of technical skills do I need for this job?
You should be proficient in PHP, SQL databases, UNIX/Linux, and have a good understanding of networking fundamentals.
What are the main responsibilities of this role?
You will troubleshoot Tier 2 and 3 issues, collaborate with clients and internal teams, manage LMS integrations, mentor staff, and contribute to knowledge management.
What is the salary range for this position?
The salary range is COP 3,500,000-5,500,000 per month.
Do I need experience in education technology or LMS platforms?
Preferred experience includes a background in EdTech and expertise with learning management systems.
Is this a full-time job?
Yes, this is a full-time position with Open LMS.