Telecaller

GuiRes Healthcare Private Limited is a fast-growing leader in the healthcare sector, committed to delivering exceptional service and innovative solutions to our clients. We're looking for a highly motivated Telecaller to join our Chennai team in a full-time, on-site role. This position offers a unique opportunity to develop your career in customer engagement and sales within a supportive and collaborative environment. Join us and be part of a company that values your growth, offers competitive compensation, and fosters continuous learning. Key Responsibilities Conduct outbound calls to potential and existing customers to promote our healthcare products and services, aiming to increase customer acquisition and retention. Engage effectively with clients to understand their needs, answer inquiries, and provide accurate information about our offerings. Maintain detailed records of all customer interactions in the CRM system to ensure data accuracy and follow-up efficiency. Resolve customer complaints promptly by identifying issues and providing appropriate solutions, enhancing customer satisfaction. Collaborate closely with the sales team to identify and pursue new business opportunities and support lead conversion. Follow up on leads and schedule appointments for the sales team, contributing directly to meeting sales targets. Achieve or exceed daily and monthly call and sales targets, demonstrating consistent performance and commitment. Participate actively in team meetings and training sessions to continuously improve communication and sales techniques. What We're Looking For Required: High School Diploma or equivalent educational qualification. Strong verbal and written communication skills in English, with a clear and professional tone. Excellent time management and organizational skills to handle multiple tasks efficiently. Proficient problem-solving abilities to address customer concerns effectively. Ability to work collaboratively within a team-oriented environment. Preferred: Previous experience in telecalling, customer support, or sales roles is advantageous. Familiarity with CRM software and database management. Demonstrated ability to meet or exceed sales targets. Enthusiasm for career development and learning new skills in sales and customer engagement. What We Offer Competitive annual salary of $25,000 USD with performance-based incentives. Health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to secure your future. Professional development opportunities including training and mentorship programs. Supportive team culture focused on collaboration and continuous improvement. On-site work environment in Chennai with modern facilities and resources. Frequently Asked Questions What are the working hours for this Telecaller position? The role is full-time, typically Monday through Friday, with standard office hours based in Chennai. Is prior telecalling experience mandatory? While experience is preferred, we welcome motivated candidates with strong communication skills and a willingness to learn. Does this position offer remote work options? This role is on-site at our Chennai office and is not eligible for remote work. What is the expected salary range? The annual salary is $25,000 USD, with potential bonuses based on performance. Are there opportunities for career advancement? Yes, GuiRes Healthcare supports career growth through training, mentorship, and internal promotion opportunities. What kind of training will I receive? New hires undergo comprehensive onboarding and ongoing training to develop sales techniques and product knowledge. For more information about telecalling careers and salary benchmarks, visit the U.S. Bureau of Labor Statistics . Ready to take the next step in your career? Apply today to join GuiRes Healthcare Private Limited as a Telecaller in Chennai. We look forward to your application and the opportunity to grow togethe