Telecaller Team Leader / Manager Job in Tiruppur, Tamil Nadu
Publicado en CazViden Smart Tech Llp
Apply for Telecaller Team Leader / Manager role at Smart Tech Llp in Tiruppur, Tamil Nadu. Lead telecalling teams with 3+ years experience. ₹26,000/month salary
Salario
INR 26,000 per month
Ubicación
Tiruppur, Tamil Nadu, IN
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Telecaller Team Leader / Manager Job in Tiruppur, Tamil Nadu
INR 26,000 per month
Descripción del empleo
Smart Tech Llp is hiring a dedicated Telecaller / Team Leader / Team Manager in Tiruppur, Tamil Nadu. Join our dynamic telecommunication team and lead operations to achieve excellence in customer engagement and team performance. Key Responsibilities Conduct regular team meetings to review performance and strategize improvements. Oversee telecalling operations ensuring top-quality service standards. Track and analyze team performance metrics to guide training and development. Facilitate effective communication between telecallers and management, resolving issues promptly. Implement team-building initiatives to promote collaboration and motivation. Develop and execute customer outreach strategies to increase engagement and conversions. Ensure compliance with company policies while fostering a positive team culture. Required and Preferred Qualifications Any Graduate degree. Strong communication skills with proven leadership and team management experience. Experience in supervisory or management roles within telecalling or customer service environments. Proficiency in CRM software and Microsoft Office Suite. Minimum 3 years of telecalling experience, including at least 1 year in a leadership role. This full-time position is based in Tiruppur and requires close collaboration with other team leaders and departments. You will report directly to the Operations Manager to ensure alignment with company goals. Salary: ₹26,000 per month
Preguntas frecuentes
Is this job location-based or remote?
This is a full-time position based in Tiruppur, Tamil Nadu, and is not remote.
What is the monthly salary for this Telecaller Team Leader role?
The salary for this position is ₹26,000 per month.
What kind of experience do I need to apply for this job?
You need a minimum of 3 years of telecalling experience, including at least 1 year in a leadership role, along with strong communication and team management skills.
What are the main responsibilities of this Team Leader position?
You will conduct team meetings, oversee telecalling operations, track performance metrics, facilitate communication between telecallers and management, and develop customer outreach strategies.
What qualifications are required for this job?
Any graduate degree is required, along with proficiency in CRM software and Microsoft Office, plus proven leadership experience in telecalling or customer service.
Who will I report to in this role?
You will report directly to the Operations Manager to ensure alignment with company goals.