Appointment Setter

At Axiom Payment System, a leading innovator in payment solutions, we're expanding our team in Medellín, Antioquia, Colombia. We're looking for a motivated and friendly Appointment Setter to play a vital role in connecting potential clients with our cutting-edge services. This full-time, on-site position offers a competitive salary of COL$2,900,000 per month and opportunities for career development within a collaborative and supportive environment. Join us and contribute to our growth while enhancing your professional skills in a company that values teamwork, innovation, and customer satisfaction. If you have strong communication skills and a passion for customer engagement, this role is perfect for you. Key Responsibilities Conduct outreach to potential clients via phone, email, and social media to schedule appointments efficiently. Utilize strong communication and negotiation skills to engage prospects and build lasting rapport, increasing appointment conversion rates. Maintain accurate records of all interactions and appointments using CRM software to ensure seamless follow-up and data integrity. Collaborate closely with sales and marketing teams to understand client needs and tailor appointment setting strategies accordingly. Follow up on scheduled appointments to confirm attendance and provide exceptional customer service, enhancing client satisfaction. Participate actively in team meetings to review performance metrics and develop strategies for continuous process improvement. Assist in training new appointment setters by sharing best practices and insights, fostering a culture of growth and excellence. What We're Looking For Required: High School Diploma or equivalent. Proven communication and customer service skills with at least 1-2 years of experience in appointment setting or related roles. Proficiency in CRM software and general computer skills. Strong problem-solving and negotiation abilities. Effective teamwork and collaboration skills. Preferred: Bilingual proficiency in English and Spanish to engage a diverse client base. Additional education or certifications in sales, customer service, or related fields. Experience working in payment systems or financial services sectors. What We Offer Competitive salary of COL$2,900,000 per month. Health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options for your future security. Professional development through workshops and training sessions. Supportive and collaborative work environment with opportunities for career advancement. On-site work in our modern Medellín office, fostering team engagement. Frequently Asked Questions What are the working hours for this role? This is a full-time, on-site position with standard business hours in Medellín, typically Monday to Friday. Is bilingualism mandatory? While bilingual proficiency in English and Spanish is strongly preferred, candidates with strong Spanish communication skills and a willingness to learn English are encouraged to apply. What CRM software is used? We use industry-standard CRM tools to track client interactions and appointments. Training will be provided. Are there opportunities for career growth? Yes, Axiom Payment System emphasizes professional development and offers advancement opportunities within the company. Is remote work an option? This position is on-site in Medellín and is not eligible for remote work at this time. How soon can I apply? We encourage you to apply today to join our growing team and start your career advancement journey with Axiom Payment System. For more information about appointment setter roles and salary benchmarks in Colombia, visit MinTIC Colombia . Ready to take the next step? Submit your application now and become a key part of our success story in Medellín!