Collection Executive Job in Bhubaneswar, Odisha - Anusangit Mishra

Join Anusangit Mishra as a Collection Executive in Bhubaneswar, Odisha. This full-time role is perfect for motivated individuals eager to start a career in financial services. You will be instrumental in managing overdue payments and maintaining positive customer relationships in a fast-paced environment. Key Responsibilities Contact customers via phone, email, and other channels to collect overdue payments promptly. Maintain detailed and accurate records of all customer interactions and payment agreements. Resolve billing and payment inquiries professionally to ensure customer satisfaction. Collaborate with the finance team to monitor overdue accounts and develop effective collection strategies. Provide regular updates and detailed reports on collection activities to management. Support positive customer relationships while encouraging timely payments. Analyze customer payment behavior trends and recommend improvements to collection processes. Required and Preferred Qualifications High School Diploma or equivalent required. Strong verbal and written communication skills. Excellent customer service orientation and professionalism. Ability to handle sensitive information with confidentiality. Prior experience in collections or customer service is advantageous. Familiarity with financial software or CRM tools is a plus. 1-2 years of relevant experience preferred. As a Collection Executive, you will report directly to the Collections Manager and work closely with finance and customer service teams to ensure comprehensive support for all customers. Our company promotes a culture of growth, learning, and teamwork. Remote work eligible. Apply now to be part of a dynamic team focused on achieving high collection rates with a professional and friendly approach.